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Follow-Through

An employee is grateful for a PC technician from Texas Health Huguley who checks in with her following his initial service.

3/10/2017

Ian Carter went above and beyond his obligation when he sought me out to see if what he had helped me with a week before was still working out. When he found out I was having difficulties, he stayed past his work day to solve my problem even though it was all "user error." He was patient with me and installed a new application that he educated me on like I was his own family member. By helping me load videos for our patient experience class, Ian truly helped extend the healing ministry of Christ.